A few years ago I bought a video tripod. But it never seemed to work as well as other peoples. It would do this annoying glitchy jump when I would try to pan. It never seemed to tighten properly. But I had so many other things I was focusing that I never bothered to get to then bottom of it. I just thought I had a dud tripod and that it was too late to get it fixed or replaced with the warranty.
Well, yesterday I finally asked for help with it. I walked into the camera store to check out any tripods I could upgrade to or if there was any maintenance that could be done. Ended up talking to Lucas who was totally amazing and in 10 minutes had it fixed and as good as new (better even). So awesome.
Sometimes you got to ask for help.